High Volume of Immunization Calls & Submissions

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Appointments

Making an Appointment

Call Student Health (703-993-2831) during open hours. Based on your health care need, staff will schedule your appointment. Same-day appointments are available for acute care needs. We have video telehealth appointments and in-person appointments.

To schedule an appointment for required immunizations (vaccinations), call the Immunization Office (703-993-2135). Visit Immunization Appointments for scheduling details and more information.

What if Student Health is closed?

Appointment Basics

  • Have your Mason ID or photo ID available.
  • Before your appointment, log into the online Patient Portal and complete required forms.
    • For in-person appointments, arrive 15 minutes before your appointment to allow time to check in.
    • 15 minutes before your appointment time, log-in to complete check-in.
  • Have a list of your current medications.
  • Your healthcare provider will ask about your current person and family medical history and any allergies. Not sure? Ask your family prior to your appointment.
  • If you are 10 minutes late to your appointment, it may need to be rescheduled. Read more about the No Show Fee for missed appointments.
  • If you are under the age of 18, your parent/guardian will need to give written permission (consent) for medical care.
Doctor in one circle waves to a computer and a patient in another circle looks at computer. Text reads Your Telehealth Appointment
Patient and a doctor sit together around a desk. Text reads Your In-Person Appointment

Canceling an Appointment

We understand that sometimes you may need to cancel or reschedule an appointment. Patients should contact Student Health to cancel or reschedule an appointment at least 4 hours prior to the appointment time.

There may be a No-Show fee assessed if a patient misses their appointment and/or does not cancel their appointment at least 4 hours before the appointment time.

How to cancel

  • Call Student Health at 703-993-2831 to cancel or reschedule during open hours. You must call for appointment rescheduling.
  • Email shsinfo@gmu.edu to cancel an appointment only.
    • Include your name, G#, and date/time of your appointment
    • Include the words ‘cancel appointment’ in the subject line
    • No additional information is needed in the email