General Insurance Questions
No. All currently enrolled George Mason University students are eligible to be seen at Student Health Services whether they have insurance or not. There is no charge to be seen by a healthcare provider, there are fees for supplies, immunizations, lab work, medications, and some procedures.
You pay when you enroll online at the UnitedHealthcare StudentResources website.
International and INTO Students
You pay your health insurance premium through George Mason University via Patriot Web because the premium is charged to your tuition account. The insurance premium is due at your tuition due date.
Please note that the insurance premium is deducted from all payments received by the university before funds are applied to tuition and other charges.
Briefly stated, first you must meet your annual deductible ($200 for the plan year). This deductible is a cumulative total to any and all healthcare providers, outside of Student Health Services. After you have paid your annual deductible, when you go to a “preferred provider” (a doctor that accepts the Student Health Insurance) then the Insurance Plan will pay 80% and you will pay 20% of covered healthcare costs.
For complete coverage and plan details, including the prescription medication copays, please review the Student Health Insurance Summary of Benefits and Coverage. For questions, contact Customer Service (1-866-364-4826) or the Student Health Insurance Office (703-993-2827 or 703-993-7634).
For more information about how health insurance works, visit our Health Insurance Resources webpage.
For a complete plan description, including covered services, read the current year Student Health Insurance Summary of Benefits and Coverage, located on the Insurance webpage. If you have any questions about coverage, contact Customer Service (1-866-364-4826).
In general, the plan provides extensive health coverage at a reasonable cost on and off-campus. There are deductible and coinsurance costs. It is a PPO plan, and provides coverage anywhere in the U.S.
Go to the UnitedHealthcare StudentResources website for George Mason University.
Select ID Card in the navigation menu or log-in to your MyAccount.
If you have not set up your MyAccount, you will need to create it. Follow the onscreen prompts – you’ll need the email address UHCSR has on file for you, your school ID number, or your 7-digit StudentResources (SR) ID located on your medical insurance ID card.
Students enrolled in the student health insurance plan have access to the UnitedHealth Allies Discount Program. With the dental discount program, participating students can typically save from 10–35% on many dental services from participating dentists. UnitedHealth Allies discount plan is NOT insurance. The program member is obligated to pay for all health care services but will receive a discount for those health care providers who have contracted with the discount plan organization.
Students can register at www.sr.unitedhealthallies.com, to locate participating dental providers.
Your insurance will terminate at the end of the health insurance term for your current plan enrollment.
Domestic students’ coverage will end August 15, regardless of fall or spring graduation.
If you are an International or INTO student and graduate in the fall semester, your health insurance will end January 4. If you are an International or INTO student and graduate in the spring semester, your health insurance will end August 15.
Yes. We recommended that you first contact your health insurance company. Let them know that you will be a student at George Mason University and check that you will be covered in the Northern Virginia area. You may also want to contact your insurance provider to locate local doctors who accept your insurance.
You might also age-off your parent’s insurance while at Mason. If you are covered by your parents’ policy, please review it carefully to make certain you are still eligible for coverage throughout your college years. Read more about what to do if you age off your parent’s plan.
International students (F-1/J-1 visa), who want to keep their insurance plan, should carefully read all insurance waiver criteria. Your insurance plan must meet all the requirements and you must submit your waiver by the waiver deadline. If you meet all requirements, you can fill out the waiver application. If you are not sure that your insurance plan meets the waiver criteria, contact the Insurance Office (703-993-2827 or 703-993-7634).
Note: All waiver applications will be audited. Student Health Services reserves the right to make final waiver decisions.
I had UnitedHealthcare StudentResources insurance previously, and now I am having difficulty setting up my MyAccount. What do I do?
If you are having difficulty setting up your MyAccount because you were enrolled in a UnitedHealthcare StudentResources plan previously, call UnitedHealthcare Customer Service (1-866-364-4826) to assist you in activating your MyAccount through the plan at Mason.
Enrollment and Eligibility Questions
Current students at George Mason University are eligible to enroll in the Student Health Insurance Plan if they fall into one of the below categories:
- Undergraduate students taking 3 or more credit hours per semester
- Graduate, master, certificate or non-degree students taking 3 or more credit hours per semester
- PhD or Doctoral students enrolled in a doctoral program.
- Students taking less than the required credit hours, but are completing their final course work to obtain their degree for the current academic year, are also eligible to enroll.
International and INTO students with a J-1 or F-1 visa will be automatically signed up for the plan by the Insurance Office. Health insurance is required for all F-1 & J-1 visa students at Mason per University Policy #6002.
If you are a J-1 Visiting Scholar, please contact the Insurance Office for information.
Domestic students and eligible dependents, enroll online through the Student Health Insurance plan website during the Open Enrollment period.
Domestic students may purchase the plan until the final enrollment deadline. If you experience a qualifying event outside of an open enrollment period which results in loss of coverage under another health plan, contact the Insurance Office regarding enrollment.
International and INTO students
International and INTO students are enrolled by the Mason Insurance Office.
I will lose my current health insurance or age off my parent’s plan while at Mason. Can I enroll in the student insurance?
Contact the Student Insurance Office for detailed information or questions.
If you have lost coverage or aged off your parent’s insurance plan after an open enrollment period, and have not lost coverage for more than 31 days, you may enroll in the Mason Student Health Insurance Plan. More about qualifying events.
Yes. If you have the Mason Student Health Insurance Plan, you can sign up your eligible dependents online during the open enrollment period.
If your dependent is arriving in the United States after the open enrollment deadline, contact the Insurance Office.
Insurance Waiver Questions (for international students)
Submit your waiver before the waiver deadline. Once you have submitted your waiver application, check your Patriot Web account. If your waiver application was approved, the balance of the insurance premium will be $0.
Get information about waiving the George Mason University Student Health Insurance Plan.
Yes. Visit the Insurance Waiver page for current deadlines.
If you do not submit a waiver, you are enrolled in the Mason Student Health Insurance Plan and you have to pay the premium charged to your Patriot Web account.
Please submit your waiver by the appropriate waiver deadline.
2017-2018 Aetna Student Health Insurance Plan Questions
What are the 2017-2018 plan dates?
The plan year for the 2017-2018 Aetna student health insurance plan was August 16, 2017 – August 15, 2018.
I was enrolled in the 2017-2018 plan, how can I access information about it?
Aetna Student Health administered the 2017-2018 insurance plan. Visit the Aetna Student Health Insurance website for your plan documents and access the member portal. Log into Aetna Navigator for your plan information: ‘Member Log In’ or ‘Members – Aetna Navigator’. The Insurance Office can answer questions you have about the health insurance or the upcoming open enrollment period.
How do I submit an insurance claim form?
Most preferred-care providers will submit the claim for you.
If your doctor’s office will not submit the claim for you, you may download claim forms online by visiting the Aetna Student Health website. Select ‘Member log-in’ or ‘Member-Aetna Navigator’ and log in to your account, select ‘Find Forms’. Or, click on ‘Helpful Resources and Forms’ for more information about how to submit the form.