Log Into Portal

Visit the Patient Portal at https://gmu.medicatconnect.com. You will be directed to the log in page. Select “George Mason University” as your organization.  You need your Mason Net ID (user ID) and patriot password. Complete 2-factor authentication.

You must set up 2-factor authentication (2FA) to log into the Patient Portal. Visit the Mason ITS 2FA website for set-up instructions.

To Upload Documents

Step 1: Take a picture or scan and save your documents individually. This is completed outside of the patient portal using your computer, scanner software/app or smart phone. If you are uploading multiple documents, save each document as a separate file.

• Images must be .png, .tiff, .jpg, .jpeg, .gif. Documents must be .txt or .pdf.
• Files must be smaller than 4 MB.
  • Scan/save in black and white, or at a setting of 150 DPI to get a smaller file.
  • Crop photos to only show the document.
• Use only letters and numbers in the file name. Do not include any special characters.
• Document names must be less than 60 characters.
• Do not upload a password protected file.

Step 2: Select “Upload” from the portal navigation menu.

Step 3. Choose the document you are uploading in the “Choose document you are uploading” drop down menu on the page.

Step 4: Click “Select File,” and locate the file on your computer or smart phone.

Step 5: Click “Upload” button. The document will be listed below, as a confirmation that the document was added to the queue. If you made a mistake, delete the file by clicking on the “X” at the end of the document name which is listed next to the Change box.

Documents you have uploaded will appear below the “Documents already on file” section as a confirmation they were successfully uploaded. Select “View file” to see document. Log back into the portal 48-72 business hours after successful upload to check your record status.

Click here for solutions to common technical difficulties.

Log into the Patient Portal to check the status of your immunization submissions. Select Messages from the portal menu. You will get a secure message notifying you when your records have been received. Due to the high volume of records that are coming in to Student Health Services, this may take several days. 

When you upload a document to the portal, those documents will be listed in the “Documents Already on File” section on the Upload webpage. Click “View File” (check your computer downloads) to view what you uploaded.

Please continue to check your portal for status updates. You will receive a secure message after your records are processed.

{Updated 8/2021}

All George Mason University students are strongly encouraged to submit COVID-19 vaccination documentation and booster documentation. Upload it to the online Patient Portal.

Visit our COVID-19 Vaccination page for more information.

{Updated 1/31/22}

No, it does not have to be transcribed onto the Immunization Record Form.

You are strongly encouraged to submit your COVID vaccination documentation along with the Immunization Record Form through the Patient Portal.

Individuals vaccinated in Virginia can download or request a copy of their COVID-19 and/or immunization record using the Virginia Immunization Information System. Individuals vaccinated in another state can contact the state department of health about immunization records. The CDC has a list of state immunization systems.

You may contact the provider who administered the vaccination to request proof of vaccination. This may be a health department, pharmacy, or another healthcare provider. Documentation should include your name, the name of the healthcare facility/provider, type of vaccine, and the date of vaccination.

If you received your COVID-19 vaccination at a Mason clinic, you must upload your vaccination documentation to the Health Services Patient Portal to have it documented in your Mason immunization record. Students are encouraged to upload documentation.

COVID-19 vaccines are strongly encouraged. Experts are still studying how long your immune system protects you from COVID-19 after you had it — and they recommend that people who had COVID-19 and got better get vaccinated.

Emerging evidence shows that getting a COVID-19 vaccine after you recover from COVID-19 infection provides added protection to your immune system. Visit the Centers for Disease Control website to learn more.

If you have questions about the COVID vaccines, contact your healthcare provider to get answers to your questions.

Visit the Office of Safety, Emergency, and Enterprise Risk Management for FAQ about the Mason vaccine clinics.

Information about COVID vaccines is available from the Centers for Disease Control.

The Centers for Disease Control states that you can be re-vaccinated with an FDA-authorized vaccine. The minimum interval between your last COVID vaccine dose and a FDA-authorized COVID vaccination is 28 days. Contact your healthcare provider if you have questions about receiving an FDA authorized vaccination.

There is no cost for COVID vaccination in the U.S or at a Mason vaccination clinic.