SERVICES

Services

Student Health Services provides diagnosis and treatment of illness and minor injuries and health and wellness counseling. All currently enrolled Mason students are eligible to receive confidential health care at our Fairfax, Arlington, and Science and Technology campus clinics.

Our doctors, nurse practitioners, and nurses have experience treating students who feel sick, have infections, rashes, minor cuts and burns, sleep concerns, chronic health conditions, and more. Student Health offers diagnostic and preventive healthcare services; including lab testing, physical exams, nutrition and health counseling.

Call Student Health (703-993-2831) during open hours. Based on your health care need, staff will schedule you an appointment or recommend you walk into the clinic for care. If Student Health is closed, students are able to get advice from the free nurse advice phone service. Notice: the after-hours nurse advice service is provided by UnitedHealthcare. Student Health Services is not responsible for advice given by UnitedHealthcare.

There is no cost to be seen by a health care provider. There are fees for supplies, immunizations, medications, lab tests, certain procedures and some office visits. Ask your provider about any cost for care.

Written prescriptions can be filled at a local pharmacy. Student Health may refer a student to a specialist healthcare provider in the community when the care needed goes beyond the scope of our practice.

Appointments and Your Visit

Call or stop by Student Health Services during open hours to schedule an appointment.
Arrive at least 20 minutes before your scheduled appointment time. You will need enough time to fill out your check-in paperwork before your appointment.
Bring your Mason ID.
Bring your health insurance ID card, if you have insurance. You may choose to use your health insurance if lab testing is ordered.
When you arrive at the clinic, tell the front desk staff you are here.
If you have a fever and are coughing or sneezing you may be asked to wear a face mask to protect others.
Your provider will ask you about your personal and family medical history and if you have any allergies. If you are not sure about this information, check with your parent or guardian before your appointment.
You will be asked if you take any medications. Bring a list of your current medications.
If you are under the age of 18, for most medical procedures, your parent or legal guardian will need to give written permission (consent) for medical treatment.
Fees for procedures, supplies, lab tests are due at the time of service. Student Health does not bill insurance. We will provide you with a walk out statement with your charges if you would like to submit it to your insurance company. Student Health cannot guarantee reimbursement by your insurance company.
If you need to cancel your appointment, contact Student Health to tell us. If you do not cancel at least 4 hours before your appointment, you will have to pay a no-show fee.

Primary Care

Call Student Health during open hours to schedule an appointment for routine or non-urgent health care needs. This will allow you to schedule an appointment around class or other activities and help save you time. There are often appointments available within one to two days.

It may not be possible to address many different concerns adequately at one visit. You may need to schedule separate appointments for different needs.

Acute Care

If you are experiencing acute or sudden illness, having sudden or concerning symptoms, or are injured, you can walk into a Student Health clinic for care during our open hours.

If you walk-in to one of the Student Health clinics you will need to check-in at the front desk. Patients who walk-in will speak to a nurse and are seen based on the severity of the symptoms. Severity is how serious or bad the symptoms are. You may have to wait before being seen. Your wait time may also depend on the number of other patients who need to be seen.

Need assistance and Student Health is closed? Click for a list of local resources.

Emergency or Urgent Care

Student Health does not offer emergency services. Call 911 if you are having an immediate or life threatening emergency.

The 911 Emergency Rescue system can be called at any time to give on-site treatment. They can also take you to local hospitals in the event of serious injury or illness. The patient is responsible for paying all charges of emergency transportation and medical treatment – including transportation and treatment for injuries occurring on campus.