SERVICES

Student Health Services has modified our hours of operation, implemented telehealth appointments, and made other operational adjustments to help slow the spread of the Coronavirus (COVID-19) and maintain the safety of patients and staff during this time. Click to read more about these operational adjustments.

Services

Student Health Services provides diagnosis and treatment of illness and minor injuries and health and wellness counseling. All currently enrolled Mason students are eligible to receive confidential health care at our Fairfax, Arlington, and Science and Technology campus clinics.

Our doctors, nurse practitioners, and nurses have experience treating students who feel sick, have infections, rashes, minor cuts and burns, sleep concerns, chronic health conditions, and more. Student Health offers diagnostic and preventive healthcare services; including lab testing, physical exams, nutrition and health counseling.

Call Student Health (703-993-2831) during open hours. Based on your health care need, staff will schedule you an appointment. If Student Health is closed, students are able to get advice from the free nurse advice phone service. Notice: the after-hours nurse advice service is provided by UnitedHealthcare. Student Health Services is not responsible for advice given by UnitedHealthcare.

There is no cost to be seen by a health care provider. There are fees for supplies, immunizations, medications, lab tests, certain procedures and some office visits. Ask your provider about any cost for care.

Prescriptions can be filled at a local pharmacy. Student Health may refer a student to a specialist healthcare provider in the community when the care needed goes beyond the scope of our practice.

Appointments and Your Visit

Call Student Health Services during open hours to schedule an appointment.
Log into the online Patient Portal to complete necessary forms before your appointment.
Arrive at the clinic at least 20 minutes before your scheduled appointment time.
Bring your Mason ID.
Bring your health insurance ID card, if you have insurance. You may choose to use your health insurance if lab testing is ordered.
When you arrive at the clinic, tell the front desk staff you are here.
If you have a fever and are coughing or sneezing you may be asked to wear a face mask to protect others.
Your provider will ask you about your personal and family medical history and if you have any allergies. If you are not sure about this information, check with your parent or guardian before your appointment.
You will be asked if you take any medications. Bring a list of your current medications.
If you are under the age of 18, for most medical procedures, your parent or legal guardian will need to give written permission (consent) for medical treatment.
Fees for procedures, supplies, lab tests are due at the time of service. Student Health does not bill insurance. We will provide you with a walk out statement with your charges if you would like to submit it to your insurance company. Student Health cannot guarantee reimbursement by your insurance company.
If you need to cancel your appointment, contact Student Health to tell us. If you do not cancel at least 4 hours before your appointment, you will have to pay a no-show fee.

Acute & Primary Care

Call Student Health (703-993-2831) during our open hours to schedule an appointment.

If you are experiencing illness, have symptoms, or a health concern, you will speak with a nurse who will evaluate your concern, give advice or schedule an appointment as needed. There are often same-day appointments available for those with acute care needs.

For routine or primary care appointments, scheduling an appointment is beneficial because you can plan ahead and plan around class or other activities.

It may not be possible to address many different concerns adequately at one visit. You may need to schedule separate appointments for different needs.

Need assistance and Student Health is closed? Click for a list of local resources.

Emergency or Urgent Care

Student Health does not offer emergency services. Call 911 if you are having an immediate or life threatening emergency.

The 911 Emergency Rescue system can be called at any time to give on-site treatment. They can also take you to local hospitals in the event of serious injury or illness. The patient is responsible for paying all charges of emergency transportation and medical treatment – including transportation and treatment for injuries occurring on campus.