How do I know if my immunization records are complete?
Log into the Patient Portal to check the status of your submitted form and records. Select the ‘Messages’ tab on the Patient Portal navigation bar to read the message about your record status. The status will be updated after the Immunization Record Form or documentation is submitted – typically within 48 business hours, however, it may take longer based on the volume of submissions.
The message subject line will be “Complete” or “Incomplete”. If the status is complete, you are done. If the status is incomplete, the message will explain what requirement is missing or needs to be updated. After you submit the required documentation, check the portal again for your updated record status.
An email is also sent to the student’s Mason email account. The email will direct you to log into the Patient Portal. Check your junk/spam folder if you do not see a message in your inbox.