You will receive an email to your Mason email informing you that you have a message in the online Patient Portal.

The message will state that you must log into the portal to access the message. The email message will be from: NoReply[at] If you have a question about the validity of the email, please contact Student Health.

You may need to check your junk/spam/other mail folder(s).

Once you log into the Patient Portal, select “Messages” from the portal navigation menu. Unopened messages have an envelope icon.