What if I cannot make my appointment? What if I need to cancel or reschedule an appointment?

We understand that sometimes you may need to cancel or reschedule an appointment. Patients should contact Student Health to cancel or reschedule an appointment at least 4 hours prior to the appointment time.

There will be a No-Show fee assessed if a patient misses their appointment and/or does not cancel their appointment at least 4 hours prior to the appointment time.

To cancel an appointment
  • Call Student Health at 703-993-2831 to cancel or reschedule.
  • Email shsinfo@gmu.edu to cancel an appointment only.
    • Please include your name, G#, and date/time of your appointment
    • Include the words ‘cancel appointment’ in the subject line
    • Do not put any additional information in the email
  • Call the clinic where your appointment is scheduled to cancel or reschedule.
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