Student Health Operations Updates – Fall 2020

Updated 9/18/2020

Student Health Services has made operational adjustments for fall 2020 to allow us to continue to safely support the health of our students and our Mason community. This pandemic remains an evolving situation. We will continue to adjust to support the healthcare needs of our community and follow public health recommendations provided by the Virginia Department of Health and Centers for Disease Control and Prevention to maintain the safety of patients and healthcare workers.  If our operations change, Student Health will post this information on our website.

Hours of Operation – Fall 2020

Fall hours of operation begin August 24, 2020.

Fairfax Clinic. By appointment only

Mondays, Tuesdays, and Thursdays: 8:30am-7:30pm (Telehealth only from 4:30pm-7:30pm )

Wednesday: 8:30am – 4:30pm

Friday: 12:30pm – 4:30pm

Saturday: 9:00am – 12:00pm

Immunization and Insurance Offices. Available by phone or email only.

Monday-Thursday: 8:30am-4:30pm

Friday: 12:30pm – 4:30pm


Student Health Services remains open to provide healthcare to students. Students must call 703-993-2831 to schedule an appointment.

Video telehealth appointments and in-person appointments at the Fairfax Clinic are available. To be able to screen for COVID-19 and allow Student Health staff to take appropriate precautions, students cannot walk into the clinic without an appointment.  During weekday operating hours of 4:30pm-7:30pm, the clinic will not be physically staffed for appointments. Appointments will be telehealth only.

Appointments will continue to be primarily conducted using video telehealth, though some appointments or needs may need to be conducted in-person. Telehealth is available to current Mason students living in Virginia. There is no cost for telehealth appointments at Student Health. Learn more about telehealth appointments.

Student Health has resumed scheduling some types of routine appointments, such as required vaccinations, lab testing, and STI screening. We recognize that routine and preventive health appointments are important to screen for and prevent disease. We are working on plans to resume additional routine appointments in a way that maintains a safe environment for patients and healthcare workers.

Immunization Appointments

Call the Immunization Office (703-993-2315) during open hours to schedule an appointment for a required immunization. Details on scheduling.

Regional Campus Clinics

Arlington and Science and Technology Campus Clinics are closed for the fall 2020 semester. Students at regional campuses can continue to access healthcare with Student Health through video telehealth appointments (call 703-993-2831). We will make every effort to allow a student to continue care with their regular provider. Students who need in-person care will be connected with local resources or testing convenient to their location when necessary. This operational change allows Student Health to consolidate staff and resources to better serve our patients. We will continue to monitor the situation to make informed decisions about the operating status of our regional campus clinics.

Mason On-Campus Testing Site

Primarily, COVID-19 testing for students who are symptomatic and those who are close contacts of someone with COVID-19 will take place at the Mason On-Campus Testing Site. The site is located in the parking garage of the Ángel Cabrera Global Center. Testing is by appointment only.

Call Student Health (703-993-2831) during our operating hours for appointment scheduling. Some patients may need to be tested in a healthcare facility due to medical need and not at the testing site. This will be addressed during appointment scheduling.

Visit the Safe Return to Campus website for FAQs about the testing site.

Flu vaccination

Student Health Services highly recommends that all students get a flu shot to help protect against the influenza (flu) virus, given that flu symptoms and symptoms of COVID-19 can be similar.

What to do if you feel sick

If you feel sick, stay home except to seek medical care. Contact your local healthcare provider for medical advice.  There is no cost for students to speak with a provider at Student Health.

Symptoms of COVID-19 can be similar to other illness. A healthcare provider can provide appropriate evaluation and order testing if needed. They will give you information about what to do to care for yourself and actions needed to help protect others, regardless of whether you are sick with a cold or other illness.