The Patient has a RIGHT to:
- Be treated with respect and dignity.
- Professional and courteous care without discrimination.
- Know the name and title of those individuals involved in his/her care.
- Privacy and confidentiality regarding medical care.
- Approve or refuse release of medical records, except when required by law or in a medical emergency.
- Expect records to be kept confidential as required by law.
- Request communication in a language that improves understanding.
- Be informed about diagnosis, treatment and prognosis in terms that can be understood.
- Receive information about procedures and treatments including length, risks, benefits, cost and alternatives to facilitate participation in care decisions.
- Know the fees for in house laboratory tests, procedures, treatments and services that are rendered at SHS.
- Refuse a treatment or plan of care to the extent permitted by law and be notified of medical consequences of that decision.
- A second medical opinion and appropriate referral.
- Consent or decline participation in research after being fully informed.
- Receive information and related forms regarding Advanced Directives.
- Express suggestions and concerns in an appropriate manner.
The Patient has a RESPONSIBILITY to:
- Be respectful and act in a considerate and cooperative manner.
- Provide accurate information to assist the provider in compiling a complete medical record.
- Ask questions and seek clarification regarding medical care.
- Follow instructions of a treatment plan and convey problems that interfere with compliance.
- Arrive as scheduled for appointments and, if necessary, call to cancel an appointment in a timely manner.
- Comply with posted rules and regulations within Student Health Services.
- Pay any charges billed.