The Patient has a RIGHT to:
- Professional, courteous, respectful treatment without discrimination.
- Information about the credentials of health care providers.
- Appropriate privacy throughout the facility including check in/out and in treatment areas.
- Approve or refuse release of medical records, except when required by law or in a medical emergency.
- Expect records to be kept confidential as required by law.
- Interpreter services.
- Be informed about diagnosis, treatment and prognosis in terms that can be understood.
- Information about procedures and treatments including length, risks, benefits, cost and alternatives to
facilitate participation in care decisions. - Refuse a treatment or plan of care to the extent permitted by law and be informed of medical
consequences of that decision. - A second medical opinion and appropriate referral.
- Information on fees and payment policies for services rendered at Student Health Services.
- Consent to or decline participation in research after being fully informed.
- Information and related forms regarding Advanced Directives.
- Information on how to voice grievances regarding treatment and care and provide feedback, including
complaints in an appropriate manner.
The Patient has a RESPONSIBILITY to:
- Be respectful and act in a considerate and cooperative manner.
- Provide complete and accurate health information.
- Ask questions and seek clarification regarding medical care.
- Follow agreed upon treatment plan and convey problems that interfere with compliance.
- Arrive as scheduled for appointments and, if necessary, call to cancel an appointment in a timely
manner. - Comply with posted rules and regulations within Student Health Services.
- Accept personal financial responsibility for any fees not covered by insurance
- Provide a responsible adult to provide transportation/home care as directed by the provider.