Patient Confidentiality

HIPAA Information

HIPAA is the common name for the Health Insurance Portability and Accountability Act, which is a federal law that was passed in 1996. The Privacy Regulations section of HIPAA is what will primarily pertain to Mason students.

The Student Health Center’s Notice of Privacy Practices is distributed to each patient and can be obtained, in person, at the reception desk. George Mason University Student Health Services  is very concerned about protecting your privacy and we are required by law to maintain the privacy of your health information and to provide you with a copy of this Notice of Privacy Practices. Mason Student Health Services is required to abide by the terms set forth in this privacy notice but we reserve the right to change the terms and to make the new privacy notice in a prominent location within our offices and provide you with a copy of the revised notice.

The HIPAA Privacy Officer is Wagida Abdalla, MD, Executive Director of Student Health Services. You may contact the Privacy Officer if you have a concern about the confidentiality of your medical information.

Parent/Guardian Information

Your student may visit Student Health for a variety of health concerns, and, as a concerned parent or guardian, you may want information about the status of their care.

If your student is over the age of 18 years, Student Health Services is required by law to keep that information confidential. We will only be able to share information with written consent from your student or in a life threatening emergency.


If you would like to file a complaint about Student Health Services to officials inside of the University, you may contact:

Wagida Abdalla, MD (HIPAA Privacy Officer)
Student Health Services, Medical Executive Director

Carol Filak, PhD
Student Health Services, Administrative Director

Linn Jorgenson
Assistant Dean of Students, University Life

If you would like to file a complaint about Student Health Services to officials outside of the University, you may contact:

The Virginia Board of Medicine
Virginia Department of Health Professions
Perimeter Center
9960 Mayland Drive, Suite 300
Henrico, VA 23233-1463
Phone: 1-800-533-1560 or (804) 367-4691
Fax: (804) 527-4424

The Virginia State Council of Higher Education
101 N. 14TH St., 10TH FL, James Monroe Bldg.
Richmond, VA 23219
Phone: (804) 225-2600
Fax: (804) 225-2604

The Virginia Office of the Governor
Mailing address:
P.O. Box 1475
Richmond, Virginia 23218
Street address:
Office of the Governor
Patrick Henry Building, 3rd Floor
1111 East Broad Street
Richmond, Virginia 23219
Phone: (804) 786-2211
TTY/TDD (For the Hearing Impaired): 1-800-828-1120, or 711
Fax: (804) 371-6351

Virgina Bureau of Insurance
State Corporation Commission
Virginia Bureau of Insurance
P.O. Box 1157
Richmond, VA 23218
Phone: 877-310-6560
Fax: (804) 371-9944