Insurance FAQs

General questions

What is covered by the George Mason Student Health Insurance Plan? Where do I find information about the Mason Student Health Insurance Plan?

How does the insurance work? What will I pay?

How do I pay for the insurance plan? When do I pay for the plan?

Why do I need health insurance?

Why should I choose the Student Health Insurance Plan?

When I graduate, if I have the student insurance plan, when will my coverage end?

I already have insurance or I am covered under my parents’ insurance plan. Can I keep my plan?

Who do I contact if I have questions about the insurance plan or pharmacy/prescription questions?

What is the George Mason University policy regarding F-1 and J-1 health insurance requirements?

What do copay, deductible, or other insurance terms mean?

Do I need to buy the Student Health Insurance to be seen at Student Health Services?

Enrollment and eligibility questions

Am I eligible to enroll in the Student Health Insurance Plan?

How do I enroll in the George Mason Student Health Insurance plan?

I will age off my parents’ insurance plan while I am here at Mason. Can I join the Student Health Insurance plan?

I will lose my current insurance coverage while here at Mason. Can I join the Student Health Insurance plan?

Can I sign a dependent (child, spouse) up for the insurance?

Insurance waiver questions (International Students Only)

Is there a deadline for filing an insurance waiver if I am a J-1 or F-1 visa student?

How do I submit a student health insurance waiver? How do I know if it was approved?

What happens if I fail to submit my insurance waiver?

Claim forms, ID cards, and other account services questions

How do I receive an insurance ID card?

I lost my insurance ID card, how do I request a new one?

How can I access my insurance claim information and update my mailing address?

How do I submit an insurance claim form?

Medical care questions

What type of dental care is covered with the Student Health Insurance Plan?

Where do I go for urgent care if Student Health is closed?

What doctors or other medical practitioners may I use with the student health insurance?

Will I need a referral when seeing a specialist?

How do I get a prescription filled using my insurance? Are there any co-pays?

Announcements

April 5, 2017 – June 15, 2017

Summer Open Enrollment  for domestic students and dependents of domestic and international students in the plan.

 International and INTO students

April 5, 2017 – June 15, 2017

Waiver submission for new summer International students only. Contact the Insurance Office by email insure@gmu.edu to discuss waiver applications. Deadline is June 15, 2017.

INTO students: contact the Insurance Office for waiver information (new students only)

Insurance Office

Hours: Monday – Thursday 8:30 – 4:30pm, Friday 12:30 – 4:30pm

Phone: (703) 993-2827 or (703) 993-7634

Email: insure@gmu.edu

acainfo@gmu.edu   ACA related questions only!

Fax: 703-993-3955

Address: Student Union Building (SUB) I, Rooms 2345 & 2349

4400 University Drive, MS 2D3, Fairfax VA, 22030